Feature Box Problems - Question | JoomShaper

Feature Box Problems

M

Moni

SP Page Builder 1 year ago

Hi! I'm working with the "Feature Box" addon, adding images. But it's not working properly. The image takes up all the space, cutting off the title and content. I change the width of the image in the panel, but no matter what value I put, it always leaves the image the same.

I'm sending a link where this problem is shown. I'm putting two examples, with different values in the width and the image always stays the same. The values can be seen at the bottom.

https://cbi-uami.arting-web.com/index.php?option=com_content&view=article&id=1

And if I leave the addon occupying the whole row, the title and content are not displayed correctly.

I've also used the "Check content" option, but it doesn't work.

Can you help me?

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8 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #170040

Hello,

While Flex is not our template, and we are unable to provide support for it, I recommend that you try renaming your override of the feature box add-on. You can do this by navigating to your templates folder under the file manager. Then, you will able to use our Page Builder feature box add-on.

File Path: templates/flex/sppagebuilder/addons/overridden_addon_name

Using this add-on should allow you to proceed without any issues.

Thank you.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #169304

Hello Moni,

Thank you for reaching out. I understand the issue you’re facing. Could you please confirm if you’re looking to display your feature box in this specific way? Also, please let me know, which template you are using?

Let me know, and I would be happy to assist you further.

Thank you, Best regards,

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #169312

Hi Moni.

In Feature addon set that: Position > Before Title

before.gif

becuase if you have "right/left" there is no space to display whole image and text.

OR

You have to use smaller image.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #169314

2nd issue that you may have is FLEX TEMPLATE (!)

Nighmare, if we talk about addons override. Many of thems were overriden by them. So we cannot support them anymore. Easy to proof it.


Make a simple test. Set "Cassiopeia" as you main/default template for 3 minutes and check that same page again. It will tell you where to search source of issue.

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M
Moni
Accepted Answer
1 year ago #169995

Hi Ziaul and Paul!

Thank you very much for your comments. I am indeed using the Flex template. I was working with Joomla 4, but many problems arose and I had to migrate to Joomla 5.

The way it should look is as shown in the following link:

https://www.izt.uam.mx/index.php/oferta-academica/posgrados

I tested changing to Cassiopeia and it works fine there. But I already have a lot of work done in the Flex template.

Any idea how this could be fixed?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #170381

If you have legal version of Flex template, your support should be still active - please ask Apikko team for tips.

JoomShaper Support Policy 8.8.

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M
Moni
Accepted Answer
1 year ago #170421

Hi Ziaul and Paul!

I purchased the Flex license, but I haven't received a response. I tried what Ziaul said and it worked. Thank you very much!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #170429

You’re very welcome!

Best regards.

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