Hello there,

I am sorry to say but we cannot access your front end. Please, give us the proper access.

Before doing so, please check the issues mentioned below -

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#in-page-editor-no-addons-to-edit

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#i-cannot-edit-pages-from-front-end

And please recheck the technical requirements and PHP settings from the below link:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/basic-information-requirements

Thanks!

Sorry, but this only happens on the home page of the website, the rest of the pages can be edited. I understand that your solutions are general. I don't see any specific solution for the home page.

https://www.loom.com/share/343c261ab41844cdbfb18232eb2092f9

Hello there,

I am sorry to say but we cannot access your homepage. Please, give us the proper access.

Thanks!

Try again please.

Hello there,

Please, have a look at the screenshot in the Hidden Content. We still cannot access the front end.

Thanks!

You have to accept cookies, look hiden video please.

Please, can you help me with this issue please?

Please, can you help me with this issue please?

Hello there,

Apology for the late reply.

Please disable the JCE editor and use the TinyMCE editor. Let us know the updates.

Thanks!

It still doesn't work, remember that it only happens in the home page. The rest of the pages can be edited without problems.

Hello there,

As I can see, JavaScript is not loading.

Please, install the SP Page Builder latest version and install it again over the existing one. Clear the browser and Joomla cache and try again.

Thanks!

I've been using the latest version for weeks now and it's still the same.

Hello there,

As I can see in the Console panel, it cannot run JS for some reason. So install the latest version again and try after that and let us know.

Thanks!

I just reinstalled, cleared the cache, and it's still the same.

Hello there,

Okay. Allow us some time. We are looking into it and get back to you soon.

Thanks