we can´t edit home page from frontend editor

Muntasir Sakib Staff

5 years ago

Hello there,

I am sorry to say but we cannot access your front end. Please, give us the proper access.

Before doing so, please check the issues mentioned below -

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#in-page-editor-no-addons-to-edit

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#i-cannot-edit-pages-from-front-end

And please recheck the technical requirements and PHP settings from the below link:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/basic-information-requirements

Thanks!

acvmultimedia Asked this

5 years ago

Sorry, but this only happens on the home page of the website, the rest of the pages can be edited. I understand that your solutions are general. I don't see any specific solution for the home page.

https://www.loom.com/share/343c261ab41844cdbfb18232eb2092f9

Muntasir Sakib Staff

5 years ago

Hello there,

I am sorry to say but we cannot access your homepage. Please, give us the proper access.

Thanks!

acvmultimedia Asked this

5 years ago

Try again please.

Muntasir Sakib Staff

5 years ago

Hello there,

Please, have a look at the screenshot in the Hidden Content. We still cannot access the front end.

Thanks!

acvmultimedia Asked this

5 years ago

You have to accept cookies, look hiden video please.

acvmultimedia Asked this

5 years ago

Please, can you help me with this issue please?

acvmultimedia Asked this

5 years ago

Please, can you help me with this issue please?

Muntasir Sakib Staff

5 years ago

Hello there,

Apology for the late reply.

Please disable the JCE editor and use the TinyMCE editor. Let us know the updates.

Thanks!

acvmultimedia Asked this

5 years ago

It still doesn't work, remember that it only happens in the home page. The rest of the pages can be edited without problems.