SP Page Builder Error
paky50
Hi, after update to SP Page Builder 5.4.0 i have an error after i open any SP Builder page. The error is as follows:
Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call')
Please open the browser console for more information!
Call Stack l (2:1375151)
4805 (2:6578)
Function.l (2:1375151)
Please help me. Thanks
Rashida Rahman
Accepted AnswerHi all,
The first step of the troubleshooting points is Clear browser cached files
Every steps are independent there and mentioned as alternatives, that to follow if the top ones does not work for you!
Thanks!
Rashida Rahman
Accepted AnswerHi there!
Thanks for reaching out.
I couldn't find your error though. However, if you are still facing this kindly check the following troubleshooting points:
Hope it helps!
Best Regards
paky50
Accepted AnswerPlease, can you enter in the back end and can you open any SP Builder Page?
So you can view the error.
Thanks
Stuart Clark
Accepted AnswerThis issue is caused by browser cache after you've updated PageBuilder. Clearing the cache from your browser will resolve the issue.
It is worrying that JoomShaper support don't know this; aren't able to tell you this; and in the support article they quote - it actually tells you to re-install the component -- just to fix an issue with browser cache!