PageBuilder Pro - Can't Enter The Key - Question | JoomShaper
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PageBuilder Pro - Can't Enter The Key

HB

Holger Busch

SP Page Builder 1 year ago

Hello, I installed the actual page builder pro under joomla 5 but the link "license" is missing under the options. Maybe you can help me to license the page builder so I can use it? Regards, Holger

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5 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #171157

Tips:

  1. Reinstall SPPB 5 Pro
  2. Clear Joomla Cache
  3. Clear Browser Cache
  4. Check SPPB Settings again

I am 99% sure, it's just a cache issue.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #171151

Hi

Thanks for contacting us and sorry for your issue. Could you please keep a full site backup and install the latest version of page builder? It seems ok on my end. Could you please Clear your Joomla cache then check again? Please check also the screenshot below:

https://prnt.sc/d46FVfmGxsmJ

You can find it from there.

-Regards.

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HB
Holger Busch
Accepted Answer
1 year ago #171161

Thanks. Cleaning cache was the solution.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #171287

Glad to know that its solved and you are welcome.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #171162

For the future - always first check our tips here: https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting

You're welcome.

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