Form Builder Issue - Getting Spammed - Question | JoomShaper

Form Builder Issue - Getting Spammed

BC

Bob Coyne

SP Page Builder 1 year ago

Hi

I have a problem with two websites which are using Form Builder on their contact pages. One site uses your Raees template and the other is a third party template.

I've read other forum posts here with the same issue but I thought it was fixed with the latest version of SPPB.

Both sites are running: Joomla 5.20 SPPB 5.4.1

And using Hcaptcha.

Spam has slowed down since the recent updates but not stopped them completely. I have no issues with sites using the SPPB contact form module, only Form Builder.

Any help would be appreciated. Thanks

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19 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172552

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please make sure you are using re-captcha function.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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BC
Bob Coyne
Accepted Answer
1 year ago #172553

I'm using hcaptcha function.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172554

If you provide me your site information then i will share it to our developer team.

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BC
Bob Coyne
Accepted Answer
1 year ago #172555

Please see hidden content.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172556

Thank you! I’ve shared your credentials with our development team. Once they’ve reviewed everything, I’ll get back to you with their feedback.

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BC
Bob Coyne
Accepted Answer
1 year ago #172965

Do you have an update on this? My client is still being spammed through the form.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172970

You will get an update today or tomorrow. Thanks

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BC
Bob Coyne
Accepted Answer
1 year ago #173330

I've still not heard back about this. Have version 5.4.2 fixed this bug?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #173371

I have set my email address. Please allow me time. Thanks

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BC
Bob Coyne
Accepted Answer
1 year ago #173647

I've still not heard back from you regarding this which is very concerning.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #173661

I didn't get any email from this page.

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BC
Bob Coyne
Accepted Answer
1 year ago #173663

It doesn't come through all the time but every so often a spam message arrives. But there shouldn't be any spam at all through the form.

I'll just use another form builder.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #173681

When i use my gmail account it don't get spamming on my email. Please change email address from the form builder and re-check. Let me know the update. Thanks

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BC
Bob Coyne
Accepted Answer
11 months ago #176848

I don't know how you didn't get any spam emails. As soon as I changed it back to my client's email address, she received spam like this below. Looking at your forum, this is not an isolated issue, there is a security flaw with your form builder software.

I will just change it to the basic contact form as I have no issues when using that.

-------- Original Message -------- Subject: {{subject}} | dietitian4children.co.uk Date: 2024-12-02 19:44 From: "dietitian4children.co.uk" [email protected] To: [email protected], [email protected] Reply-To: Sazrtfx [email protected]

From:Sazrtfx

<11>Email:[email protected]

Telephone:82169887136

Message:Аттестат 11 класса купить официально с упрощенным обучением в Москве

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #176898

But, When i have set my email address then it doesn't occurred the spamming.

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BC
Bob Coyne
Accepted Answer
11 months ago #176900

It doesn't make any sense. The messages are coming through that form.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #176901

Can i re-check using my email address with the form builder?

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BC
Bob Coyne
Accepted Answer
11 months ago #176903

I've replaced the form now with the standard Contact Form as I have no issues with this one.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #176904

Okay, let me know if you want.

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