Staff replied SP Page Builder

Form Builder issue - getting spammed

Asked by Bob Coyne 2 years ago Last activity 1 year ago

I have a problem with two websites which are using Form Builder on their contact pages. One site uses your Raees template and the other is a third party template.

I've read other forum posts here with the same issue but I thought it was fixed with the latest version of SPPB.

Both sites are running:
Joomla 5.20
SPPB 5.4.1

And using Hcaptcha.

Spam has slowed down since the recent updates but not stopped them completely. I have no issues with sites using the SPPB contact form module, only Form Builder.

Any help would be appreciated. Thanks

11 replies

Toufiq Senior Staff

2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please make sure you are using re-captcha function.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Bob Coyne Asked this

2 years ago

I'm using hcaptcha function.

Toufiq Senior Staff

2 years ago

If you provide me your site information then i will share it to our developer team.

Bob Coyne Asked this

2 years ago

Please see hidden content.

Toufiq Senior Staff

2 years ago

Thank you! I’ve shared your credentials with our development team. Once they’ve reviewed everything, I’ll get back to you with their feedback.

Bob Coyne Asked this

2 years ago

Do you have an update on this? My client is still being spammed through the form.

Toufiq Senior Staff

2 years ago

You will get an update today or tomorrow. Thanks

Bob Coyne Asked this

2 years ago

I've still not heard back about this. Have version 5.4.2 fixed this bug?

Toufiq Senior Staff

2 years ago

I have set my email address. Please allow me time. Thanks

Bob Coyne Asked this

2 years ago

I've still not heard back from you regarding this which is very concerning.

Toufiq Senior Staff

2 years ago

I didn't get any email from this page.

Bob Coyne Asked this

2 years ago

It doesn't come through all the time but every so often a spam message arrives. But there shouldn't be any spam at all through the form.

I'll just use another form builder.

Toufiq Senior Staff

2 years ago

When i use my gmail account it don't get spamming on my email. Please change email address from the form builder and re-check. Let me know the update. Thanks

Bob Coyne Asked this

1 year ago

I don't know how you didn't get any spam emails. As soon as I changed it back to my client's email address, she received spam like this below. Looking at your forum, this is not an isolated issue, there is a security flaw with your form builder software.

I will just change it to the basic contact form as I have no issues when using that.

-------- Original Message --------
Subject: {{subject}} | dietitian4children.co.uk
Date: 2024-12-02 19:44
From: "dietitian4children.co.uk" [email protected]
To: [email protected], [email protected]
Reply-To: Sazrtfx [email protected]

From:Sazrtfx

Email:[email protected]

Telephone:82169887136

Message:Аттестат 11 класса купить
официально с упрощенным обучением в
Москве

Toufiq Senior Staff

1 year ago

But, When i have set my email address then it doesn't occurred the spamming.

Bob Coyne Asked this

1 year ago

It doesn't make any sense. The messages are coming through that form.

Toufiq Senior Staff

1 year ago

Can i re-check using my email address with the form builder?