Staff replied SP Page Builder

blank page when i go to frontand editor

Asked by Leon 2 years ago Last activity 1 year ago

i have made a new Joomla 5 website. When i want to edit a pag with Frontend editor i get a blank page. i checked some things but i cannot solve this..?
i have Joomla 5.2.0, php 8.2.25 template: Revibe
Installed: Akeeba Backup 9.9.9, JCE editor 2.9.81, RsForms 3.3.9, SP Pagebuilder Pro 5.4.1
www.glasmarte.nl

12 replies

Ziaul Kabir Staff

2 years ago

Hi Leon!

I am apologizes for this inconvenience.

Please, check this FAQ, hope it will help.

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#i-cannot-edit-pages-from-front-end

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#in-page-editor-no-addons-to-edit

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#i-can-t-edit-content-after-upgrade

Please let me know if it doesn't help.

Best Regards

Leon Asked this

2 years ago

on all links i get an 404 error?
i didn't update the website. i made it directly in Joomla 5

Ziaul Kabir Staff

2 years ago

Hello Leon,

To assist you further, could you please provide me with admin access through the hidden content section? Before you proceed, I recommend taking a full site backup.

Let me know once you’ve done this, and I’ll continue with the next steps.

Best regards,

Leon Asked this

2 years ago

see hidden

Leon Asked this

2 years ago

Hello Ziaul,
Did you read my comment? the link you send me didn't work? how can I check my website if the link do not work? Please asap an answere..

Ziaul Kabir Staff

2 years ago

I am apologizes for this, Please check this https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting, If it's not work for you please provide me with admin access through the hidden content section? Before you proceed, I recommend taking a full site backup.

Best Regards,

Leon Asked this

2 years ago

everything did not work!
When i updat to the latest versie of Joomshaper i get an error when i want to open a page:
Unhandled Runtime error
TypeError: Cannot read properties of undefined (reading "to String")

Ziaul Kabir Staff

2 years ago

Hello Leon,

I apologize for the delay in my response. Could you please let me know which version you were using before the update? I’ll need some additional time to investigate the issue.

Thank you for your understanding.

Ziaul Kabir Staff

2 years ago

Hello,

I apologize for the delay. I need one more days to investigate the issue. Thanks for your patience.

Best Regards,

Leon Asked this

2 years ago

You have some news?

Ziaul Kabir Staff

2 years ago

I apologize for the delay. We are still checking the issues.

Thanks for your patience.

Best Regards,

Leon Asked this

2 years ago

I update all my websites to every new version. so i did an update from 5.4.0

Ziaul Kabir Staff

2 years ago · edited

Hello Leon,

Thank you again for your patience. The front-end editor on your website should now be working. The issue was caused by the Content Security Policy blocking inline JavaScript.

I’ve temporarily disabled the HTTP Headers plugin, as it was blocking these inline scripts due to cross-origin restrictions. If you’d like, you can re-enable it at any time. To make further edits, you’ll just need to disable it temporarily, and then re-enable it once you’re done.

To manage this setting, go to: System -> Plugins -> HTTP Headers.

If there’s anything else I can assist you with, please let me know!

Best regards,