Upgrade Issues With EasyStore 1.4.0
Stuart Clark
I've run into numerous issues when trying to upgrade from EasyStore 1.3.4 to 1.4.0.
At this moment, users should NOT perform the upgrade!
Issues experienced so far: Installation error (duplicate SQL column) when upgrading to 1.4.0 from 1.3.4 - https://prnt.sc/wjIhauhftl2M
Issue when trying to open existing product - https://prnt.sc/42-u9CMbMVxb
PayPal plugin is completely changed and so will not work until re-configured - https://prnt.sc/1owqcBvE7k9k
ENTIRE WEBSITE FRONT END BROKEN - https://prnt.sc/7Wv3lXc8tNBQ
Once again, it is extremely disappointing that another version of EasyStore has been released without even basic testing!
Ofi Khan
Accepted AnswerHello Stuart Clark
Please go to System -> Database Maintenance and update EasyStore table structure. Then install the latest version. Let me know if this tip works.
We have updated the PayPal plugin. Hence the plugin needs to be re-configured.
Best regards
Stuart Clark
Accepted AnswerOK - it now installs (but I have to go through a failed install, then update the database, then re-install for it to function) - NOT GOOD
Next issue - where is the Collections sub-menu under EasyStore (like your documentation claims there is)??? https://prnt.sc/Ew7BQBZYNhD7 (I've tried this on 2 different browsers and cleared the cache!
Ofi Khan
Accepted AnswerPlease download and install it again. I am not sure which version you have installed. However, I get it on my localhost.
Stuart Clark
Accepted AnswerI used the standard Joomla extension upgrade process. This pulls the files directly from your (JoomShaper) servers. It is how 99% of users are going to perform the upgrade, so it is the method you need to make sure works 100% first time
Having manually downloaded and re-installed, I do now see the Collections sub-menu, but this is NOT a fix!
Stuart Clark
Accepted AnswerI guess this isn't a concern then?
Despite other users running into the same issues?
That's hardly good customer support!