Problem With Video Element
Timo F
Hi,
I think there is a bug in the video element of the latest SP Page Builder release.
With the following settings the video does not start automatically:
- Show Controls [ON]
- Loop [ON]
- Mute Video [OFF]
- Autoplay [ON]
With the following settings the video does not start at all:
- Show Controls [OFF]
- Loop [ON]
- Mute Video [OFF]
- Autoplay [ON]
It would also be great to have a mute button when you start the video without controls but with music. Like in your slideshow video element.
I am testing on a local environment with the newest joomla and sp page builder version.
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us and sorry for your issue. I will inform our team about it so that they will take care of it.
-Regards.
Timo F
Accepted AnswerJust saying that this is the last day of our subscription. We only use 1 of 3 included Domains and can not renew the subscription each year. If I got no access to the help desk after subscription ends, please let me know how to fix the video player problems via email.
Paul Frankowski
Accepted Answer- Can you share link to example page where you have that Video addon.
- Do you talk about Desktop view or Mobile view?
Paul Frankowski
Accepted AnswerTimo,
- First problem, your domain does not use SSL (https) - please enable that in hosting panel or contact with Hosting Support "How to enable that". This is required by the Joomla Media & SPPB Media.
- If possible try to reduce video file size from 20MB (current) to 10MB. Upload a new, smaller file.
- It would never autoplay with video muted because browsers software restrictions. Autoplay must have audio muted. if you want to include the audio then you have to enable the controls.
- In case of ... as last step in Video addon use full path to video file, with https and domain name - and recheck.
Slow playing problems can be with file load time as well, over which we have no control.