Not Sending "New Order Notification For Admin" Mail When "New Order Notification For Customer" is Off - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →
Back to the questions

Not Sending "New Order Notification For Admin" Mail When "New Order Notification For Customer" is Off

Peter Konoy

Peter Konoy

EasyStore 10 months ago

I have been struggeling for two days with my webhost and others figureing out why EasyStore did not send order confimations mails to the store when a new order was placed. Customers recived and test mails worked, so it had nothing to do with the server.

I think i found the problem: EasyStore is not sending "New Order Notification for Admin" mail when "New Order Notification for Customer" is off.

That needs to be fixed.

0
Website
https://blomsterkunsten.dk
1 Answers
Order by
Oldest Newest Votes
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 10 months ago #176974

Hi Peter Konoy,

Thank you for bringing this to our attention, and I am sorry for the inconvenience caused. I have identified the same issue and will escalate it to our development team for further investigation. We will work to resolve this as quickly as possible.

Thank you for your patience and understanding.

Best regards.

0