Contact Form Problem - Question | JoomShaper

Contact Form Problem

M

Manuel

SP Page Builder 4 years ago

Hi again, now I have a little problem with the Contact form addon. I was filling out the field with my email adress and then I was testing it. I become the message "Message sent successfully", but the message not arrive. I was sending from the joomla configuration a testmessage, that works without problems. The message arrive. From the pagebuilder Contact form not. I was trying it a few times. Please tell me what I have to do for fix it.

Best Regards Manuel

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #16128

Hello Manuel

Please follow this documentation and make sure that you have set all the necessary fields. You might love to check this blog too.

Best regards

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M
Manuel
Accepted Answer
4 years ago #16199

Hi, the most importend is the recipient email, that I have. In the frontend I fill out all and send it. Then comes the message "The email was sent successfully". But the email not arrive on me. https://prnt.sc/12facc8

I use the the google invisible recapcha. Can that make problems?

Best Regards Manuel

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #16248

Recaptcha is probably not an issue. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

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M
Manuel
Accepted Answer
4 years ago #16372

Hi, here is it:

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #16395

Please share your site URL to access.

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M
Manuel
Accepted Answer
4 years ago #16465

Hier is it:

Best Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #16495

Please fill up From Email option with your web configured email.

Screenshot at May 06 12-36-51.png

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