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No More Scrolling After Update To 5.4.3

WS

wegscheider office solution

SP Page Builder 10 months ago

After updating to SP Page Builder Pro 5.4.3 i can't sroll on any direction. No Problem on 5.4.2.

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8 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #203168

Hi

Is this solved now? If yes, you can then close this post by accepting the answer.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #203607

Thanks for accepting the answer.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #177740

Hi

Thanks for contacting us and sorry for your issue. Could you please give me a screencast video of your issue?

-Regards.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #177741

Please follow steps:

  1. Clear Joomla cache, and Disable JS/CSS compression for 3 minutes.
  2. Check the same page using at least two different browsers!
  3. Check different pages, not only one.
  4. Share URL with that page.
  5. Do you mean "scroll down" page ? Is keyboard Arrows still works?

I played on my demo site a while, and I couldn't repeat that issue. I was able to scroll down-up page content, just like before.

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WS
wegscheider office solution
Accepted Answer
10 months ago #177774
  • Tried your steps. No scroll-movement.
  • Arrows also do not work.
  • Tested in Edge, Safari, Firefox.
  • Also no Scrolling on Sub-Pages

URL in Hidden Content.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #177807

No problems on my end (Firefox, Windows) . Maybe ask you friend to check on his laptop as well.

Video >>

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WS
wegscheider office solution
Accepted Answer
10 months ago #177912

No wonder it works. I have imported the backup with version 5.4.2. I will now update to 5.4.4 again so that you can see that nothing works anymore.

Please test quickly, as this is a production site.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #177932

Indeed, but you are the only person on forum that have that issue so far. So I was supriced.

Something is adding that style overflow-y: hidden; to <body style=">.

To fix it, please use that Custom CSS, and all will be OK again with all SPPB versions (today and tomorrow):

body {overflow-y: auto !important;}

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