When I Click On Template Options In Helix Ultimate. I Get '0 Path Cannot Be Empty' - Question | JoomShaper
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When I Click On Template Options In Helix Ultimate. I Get '0 Path Cannot Be Empty'

HL

Hasse Ling

Helix Framework 10 months ago

Hello, When I click on Template Options in Helix Ultimate. I get Error 0

An error has occurred. 0 Path cannot be empty

and the page I get instead of Template Options looks like this

https://raggare.nu/20241213-helix-ultimate-sppb-pro.png

I have read and tried to reinstall Helix Ultimate 2.1.1. Im working on three sites that are almost identical, and the other two are not showing this issue. Same account at same host.

Joomla 5.2.2, SP PB Pro 5.4.4, Helix Ultimate 2.1.1 and PHP 8.3.14 LiteSpeed

Any guess would be great.

0
Website
https://barfotaoraklet.se
4 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #178299

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Can you provide me cpanel access?

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
HL
Hasse Ling
Accepted Answer
10 months ago #178332

Hello Toufiqur, As you understand I had to restore a Akeeba backup. Now the issue is gone?! Strange, but I'm good for the moment. Regards Hans Ling

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #178337

Issue could be caused by too strong compression from JCH_Optimize - you have to use its settings prudently and in balance, everything comes at the price of something else. Even in a 5-passenger car more people can get in, but it will not be a comfortable ride for anyone. This same case can be here.

Yes, I also use JCH in my projects for many years.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #178640

I'm glad to hear that your issue has been resolved! If it happens again, please don’t hesitate to let us know. We’re here to help.

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