Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Please see hidden content

Download this URL & try to install this backup.

Thanks for the link. As I wrote I can't do the installation because of the provided error message. Please check the package that you have provided with the indigo template.

Ok. Thanks