Troubles With Header On Helix Ultimate
Mia
Hi there,
I'm using Helix Ultimate on dev.kinderordi23.at and I'm currently facing some troubles:
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The menu bar is missing on the imprint and privacy policy pages (Footer). The hidden menu is correct, the entries are there and assigned to the pages in the style. I don’t know why – could you check please?
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After clicking on the "Tarifs" menu item, the other menu items no longer work; it's the same in the mobile hamburger menu. Do you know why?
Thanks! Mia
Paul Frankowski
Accepted AnswerHi Mia,
ad 1) Fixed, But in general header and top-bar was incorrectly CSS styled. I won't go into details because it requires a whole article or private lesson, but you've made life difficult for yourself.
ad 2) also becuase of mistake (1) Fixed, as well.
I used custom.css file for fixes 1 & 2 || Clear the browser cache to see changes.
Atick Eashrak Shuvo
Accepted AnswerHi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards