CANNOT SAVE CHANGES
Rhema
Hi, i did some contents edits on a page on a website built with Edulif Template, joomla3, SP PAGE BUILDER 3.8.10 , i noticed anytime i try to save, it does not save, i have cleared cache for joomla and browser, still the issue persist, the save animation icon on sppage builder just keeps rolling without saving!
pls help!
Paul Frankowski
Accepted AnswerPlease also read >> https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#what-is-span-style-color-rgb-186-55-42-not-span-supported-anymore
Using old CMS and Extensions has its consequences. In essence, running on outdated code is a ticking time bomb—it might work yesterday, but the risks increase every day it remains unpatched and unsupported.
Ziaul Kabir
Accepted AnswerHi Rhema,
Thank you for reaching out and sorry to hear you’re experiencing this issue.
The continuous loading when trying to save changes in SP Page Builder 3.8.10 on Joomla 3 usually indicates a JavaScript conflict or server-side restriction.
Here are a few things to try:
- Update SP Page Builder to the latest version compatible with Joomla 3, if possible.
- Check your browser console (F12 > Console tab) for any errors that might point to the cause.
- Disable any third-party plugins or extensions temporarily to rule out conflicts.
- Check PHP error logs on your hosting server for any related messages.
- Ensure your server meets the minimum PHP version requirements (ideally PHP 7.4 for Joomla 3).
If the issue persists, feel free to provide temporary admin access via a secure method so we can investigate further.
Best regards,