Sp Page Builder Save Problem
wolfex
f I use frontend or backend page edit, do some editation and after that I click on save button, nothing happend but only save button is rotating.
If I go to frontend editing, and make some short change in few seconds, save button is working, but Iwhen I try it later after next editation, same problem
My pages are hosted on siteground.com
Ziaul Kabir
Accepted AnswerHello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best Regards,
wolfex
Accepted Answercredentials sent
Ziaul Kabir
Accepted AnswerHi,
Please try clearing your browser cache as well as the Joomla cache, then check again.
I’ve tested both the backend and frontend editors by adding and removing text multiple times, and I didn’t encounter any issues during those checks.
Let me know if you’re still facing any problems.
Thanks!
wolfex
Accepted Answerunfortunately clearing browser and joomla cache helpled only for 1 minute. When I spend more time with editing some page (go to tinyMCE in full screen, edit some text and links), then go to SEO page setting and change something and try to save - I got same behavior - save circle is still rotating and nothing happend. You need to spend more time in page dit mode.
wolfex
Accepted AnswerPlease take a look on the link in hidden content. There is a recorded mp4 with the problem.
wolfex
Accepted Answertry it now. Idisabled it now
wolfex
Accepted Answerthank you for the information, can you please check my htacess?
wolfex
Accepted Answerstill same. You need edit page, then one minute or more do something else, then you return to browser and want to resave and still same story
wolfex
Accepted Answerplease take a look on enclosed images. When it is not possible to save, I got 502 Bad Gateway on some of your javascript files
wolfex
Accepted AnswerI got information siteground, that I have some deprecated php warning for sp page builder in my log. It is possible that this is the problem? Check the image please
wolfex
Accepted Answerthe problem was in superfast siteground php, when I changed it to standard, it seems everything works fine. Thank you for your help
Ziaul Kabir
Accepted AnswerYou are welcome. We greatly value your opinion and would love to hear your feedback about SP Page Builder. If you could spare a moment, it would mean a lot to us!
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