but the media manager work well when backend edit, what's wrong about it? SPPB 5.5.6

Hello Marco,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

I could not produce the issue on my localhost. If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. You can share a screencast video to demonstrate the media manager issue. Use any drive link to share the video. Also, where is the subtitle issue? Which addon should I check for it?

Please let me know. I will help you soon.

Best regards

something mistake with the media manager only for frontend edit, the server response with a status of 500(), can't open the media manager.

https://drive.google.com/file/d/1ScuwB0dcCK1b8w9B4WHU3VjroKck7Dxt/view?usp=sharing https://drive.google.com/file/d/1bVhhe8DmMtSxV7gS8-25RLr0FsTdqnhL/view?usp=sharing

What is your SP Page Builder version? Please update to the latest 5.5.7 version and check the issue. I have not found any issue on the frontend edit.

prnt.sc/rmQ07DqvkQd_

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!