Hello Angela Ventricelli,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

access attached thanks

Sorry, the credentials you provided do not match. Please check and share it again.

Here it is, sorry!

It seems like a bug. I have talked with the developer team. It will be fixed in the next release. Until then, you can duplicate the template style and use it.

prnt.sc/GjD-gdDshh4h

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!