Error 404 - Question | JoomShaper
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Error 404

C

clioschrotter

Template 3 months ago

Hello, I just installed the Template "Soccer" using the soccer_quickstart_j5_v3.0.1. Backend is working perfect, but on the Homepage I receive en error 404: 0

Failed opening required '/home/sites/site100043240/web/dfb-frauen.de/components/com_content/helpers/route.php' (include_path='.:/usr/share/php8:/usr/share/php')

Also, when I type the URL into my browser (dfb-frauen.de) and press enter not only the mentioned error occurs, the URL also get's changed to "http://dfb-frauen.de/index.php/en/" The folder "en" does not exist on the webserver...

Can anybody help?

Joomla 5.3.2 PHP 8.2 Template: Soccer v3.0.1

Thank you in advance.

Regards, Michael

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6 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #199040

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

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C
clioschrotter
Accepted Answer
3 months ago #199043

Here are the details (hidden)

Attention: Front- and Backend are in German, please choose English on logon screen

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #199044

Please, allow me as a super admin.

Thanks

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C
clioschrotter
Accepted Answer
3 months ago #199046

Done! You are Super User now.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #199053

SP News Highlighter site modules create this issues, as a work around I have disabled this.

I need time to check this issues.

Thanks for your understanding.

Best Regards

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C
clioschrotter
Accepted Answer
3 months ago #199054

Great, thank you.

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