Uploading An Image In The Media Manager - Question | JoomShaper
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Uploading An Image In The Media Manager

Z

Zinger

SP Page Builder 2 months ago

When I try to upload an image in the media mager the process shows the image but doen't stop. I have to select an other option in the menu and go back to the media manager. I can't see the uploaded image but only it's name in a frame. The image is in fact uploaded despite a status error 400 in the image/"day date" folder. By reducing the size of the image much below 1Mo there is no problem to upload and I can access it through the media manager.

Is it a technical issue or is there a size limitation for uploading an image ?

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #199752

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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Z
Zinger
Accepted Answer
2 months ago #199909

I've just install a new joomla configuration 5.3.2 on winamp server 64 PHP 8.1.31. SQL database is clean, only joomla data no other table. I'have installed SPPage buiderpro 5.7.1 and i have the same issue when trying to upload with an error message status code 400.

/joomla/administrator/index.php?option=com_sppagebuilder&task=/editor.media:1 Failed to load resource: the server responded with a status of 400 (Bad Request) bundle.min.js?28fcdefe8a87593f1f43b7d9951e0cba:2 Uncaught (in promise) Object [NEW] Explain Console errors by using Copilot in Edge: click

     to explain an error. 
    Learn more
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #199928

Could you please give me a screen recording so that I can assist you better?

Thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #200056

Your first uploaded image was jpeg format, Please, check that you have added this format is in here:

System -> Global Configuration -> Media then follow the screenshot.

Thanks

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