[Locked] No Offcanvas Available In Politicas Template - Question | JoomShaper
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[Locked] No Offcanvas Available In Politicas Template

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Darius

Template 3 months ago

Even after a fresh installation of the Quick Start package, I don't get an off-canvas menu, unlike your demo page. When accessing the Helix settings for "offcanvas-position" and selecting "left" or "right", there is no "Select Off-canvas" option, like in the Helix template. It seems to me, as if some portion of the Helix template is missing in the Politicas template.

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4 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #202180

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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PavelCZ
Accepted Answer
2 months ago #203765

Hi, I have the same problem. Did you manage to solve it?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #203767

Ahoj,

Try that tip >> https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#off-canvas-menu-doesnt-appear

and I also recommend to disable Search module on mobile screen, it only takes place, not useful.

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PavelCZ
Accepted Answer
2 months ago #203779

Ahoj, Thanks, that helped.

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This topic is locked