Hello jean paul,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please allow me to take an Akeeba Backup of the full site. I will check the issues on the localhost and help you.

Best regards

Of course yes for Akeeba Backup

Thanks for your help

Regards JP

I have taken a backup and but could not download it. Please download it from your files and upload on any drive. Then share the publicly accessible link.

I download the backup but I don t know how to share with a publicly accessible link. Could you recommend me one ?

If I use Wetransfer, I need to have an email adress ? Could you provide one. Many thanks

You can share it in this email address (in the hidden content)

It is done : You have 3 files

You have 3 links for the backup

I am sorry for the inconvenience. Please go to Akeeba Backup -> Profile Configuration and set file type as ZIP. Then take the backup in ZIP format and share the file.

I have checked the other files. Unfortunately, the file seems to be corrupted. Can you please share your cPanel or FTP access? I will take it from the files.

the requested information

Many thanks

Any News ?

Sorry, I am still unable to download the backup. I will work on the main domain with your permission.

yes, you have my permission

Any news ?

Could we have your prompt support ?

Many thanks

JP

Apology for the delay. I have not found the solution yet. I have seen that your images does not load.

https://prnt.sc/rfaJi92MsgvK

https://viager-immobilier-placement-vip.fr/administrator/index.php?option=com_media&path=local-images:/

Please talk to your hosting provider about this.

Thanks you for the point LOGO. I will see it with my hosting provider

Have you solved the 3 other issues : HEADER- VIEW - FOOTER ?

I have added the header, social icon and footer module.

• For the header, I have turned off pre-defined header and take a custom layout.
• I have added position1 after the header section. On position1 social icons are published.
• On the footer1 position, I have taken a menu module and showed your desired menu.
• I have checked the page to verify mismatch between frontend editor and preview. But it seems empty.

prnt.sc/dQOpDoQw7WVS