Content Disappears After Saving (Template Allura 1.0.4)
hanish
Hello,
I have a serious issue with SP Page Builder 6 (I experienced the same problem earlier on the previous version as well - on the differenr site - i had to restore very old backup).
Template: Allura 1.0.4
Helix Ultimate Framework: 2.1.3
Problem: When I open a subpage in frontend editor (for example:
https://renihair.pl/pielegnacja-wlosow
and then save it, the entire content disappears. After that, I cannot add new content either, because changes are not saved at all.
That’s why I avoid editing other pages – I don’t want to lose everything there as well.
Is there any way to restore the content that has already disappeared?
How can I fix this issue to safely edit pages in the future?
Thank you in advance,
ps: my friend said that he had the same (and also he saw this error - i am not sure if is onnected: Error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '' at line 1
Toufiq
Accepted AnswerHi there,
Thank you for reaching out. I have checked this page and added heading addon after the first row. Please check & let me know.
Best regards,
Toufiqur Rahman (Team Lead, Support)
hanish
Accepted AnswerNo, it still doesn’t work — it immediately deletes everything when I edit on the frontend. It works only from the backend, but that’s not very convenient.
And how can I restore the lost subpages? I have a backup on another server, but this isn’t the first time this has happened to me...
hanish
Accepted Answersure https://youtu.be/CeRYb-XTCdY
U can see for example, how i destroyed the ‘SZKOLENIA’ subpage – I went into edit mode and clicked SAVE, and then everything disappeared…”