Hi
I have a Business plan subscription, which is still active for two months. For some reason, it doesn't work on one of the websites. (For example, when I try to hide a block, a message appears saying, "This feature is only available in the premium version.")
Help me figure it out
Thanks
Hello there!
Sorry for your experience.
May I have your admin access to check the issue for you? In the meantime, did you try to re-enter your email and license key, resave, then clear your Joomla and browser cache deeply?
Best regards,
I figured out the reason - I have SP Page Builder Lite Version: 3.0.1 (JOomla 3.9.0). How to upgrade to the full version?
Hi,
Kindly check this: https://www.joomshaper.com/documentation/sp-page-builder/installation-update#span-style-font-weight-400-how-to-update-from-sp-page-builder-v3-x-or-v4-x-to-v5-x-span
Best regards,
Hi
I don't need to update the site to version 5, I need to change the current Lite version to the full version of SPPB.
Hello,
So, you want the pro version of SPPB 3?
Please note that, it is not supported anymore. However, SPPB 3.8.10 is the one that is available still, Here you go:
https://www.joomshaper.com/downloads/extension/sp-page-builder-pro
You just need to download, then install over the lite one.
Best regards,
