Dynanic Media Gallery - Lightbox Not Working - Question | JoomShaper
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Dynanic Media Gallery - Lightbox Not Working

PhoenixGB

PhoenixGB

SP Page Builder 4 weeks ago

Hi

I have an issue with a clients live site - the lightbox isn't working.

https://cade.ae/geely-2

It opens the image but in the same window and as an image so the only option is to click back, but in the dev version it does.

https://zoosite.live/cade/geely-16751

Any ideas?

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5 Answers
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PhoenixGB
PhoenixGB
Accepted Answer
4 weeks ago #204843

Can I get some response to this please?

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #204918

Hello PhoenixGB,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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PhoenixGB
PhoenixGB
Accepted Answer
3 weeks ago #204919

SA Details sent

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PhoenixGB
PhoenixGB
Accepted Answer
3 weeks ago #204984

Hi, any progress with this?

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #205009

EB Whatsapp Chat module is conflicting with the popup functionality. I have temporarily disabled it to fix the issue. Please contact the module develper for support.

prnt.sc/Wm59tBQZqbGd

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