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Dynanic Media Gallery - lightbox not working

Asked by PhoenixGB 1 year ago Last activity 10 months ago

6 replies

PhoenixGB Asked this

Can I get some response to this please?

Thanks

Ofi Khan Staff

Hello PhoenixGB,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

PhoenixGB Asked this

SA Details sent

PhoenixGB Asked this

Hi, any progress with this?

Thanks

Ofi Khan Staff

EB Whatsapp Chat module is conflicting with the popup functionality. I have temporarily disabled it to fix the issue. Please contact the module develper for support.

https://prnt.sc/Wm59tBQZqbGd

Ofi Khan Staff

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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