Background Image On Pagebuilder Section - Firefox Issue - Question | JoomShaper
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Background Image On Pagebuilder Section - Firefox Issue

BC

Bob Coyne

SP Page Builder 3 weeks ago

Hi

I've noticed an issue across multiple sites where the background image, placed within the section doesn't fully appear. I can send some images but I don't see a way to do that here. It seems to only happen in Firefox.

It is happening across multiple templates. I thought it had been fixed with the latest version of Pagebuilder but I've just updated to Joomla 5.3.4 and the issue has returned.

I'd appreciate a quick response.

Thanks

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4 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 weeks ago #205336

Hi

Thanks for contacting us and sorry for your issue. Could you please give me your site URL? So that I can check. You can use it for uploading screenshot.

https://imgur.com/upload

-Regards.

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BC
Bob Coyne
Accepted Answer
3 weeks ago #205372

I can't use imgur, it is not available to people in the UK anymore.

I uploaded to Dropbox instead. Here's the Firefox screen grab, https://www.dropbox.com/scl/fi/1jdbbkosyyc343ik9ob6c/Firefox.png?rlkey=uzkzvzllhcvh7ohy5gkjgwtey&dl=0

And here's what it looks like in Chrome, https://www.dropbox.com/scl/fi/x0qjs9oztw1yo9ric3jzv/Chrome.png?rlkey=wxb8wcrwbhbgtdpr4xlfdrawb&dl=0

The problem doesn't happen all the time. If I quit Firefox then it's fine but after a while it comes back.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 weeks ago #205373

Hi Bob.

  1. Please check using Incognito Mode in Firefox.
  2. Firefox for Windows or MacOS ?
  3. Can you share link to that subpage.
  4. What settings you have in background-size: Contain or Cover ?
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 weeks ago #205704

Hi

Is this solved now?

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