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Problem Editing Fonts, Some Options Don't Change The Text

G

Giuseppe

SP Page Builder 1 week ago

Good morning, I have a problem with PageBuilder 6 installed on Joomla 5.3.4. If you open any of the pages I created and want to change a font, the "Typography > Select a preset" menu does not work. It seems to open a submenu that does not open. Another problem is that in the "Font Weight" section, only the options from "Medium Thick to Black" show a change. The first fine font options do not make any changes to the text. Can you please check? The login details have been provided. Thank you.

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #206368

Hi there!

Thanks for reaching out to us.

You need to create presets first to appear on the preset list. Kindly, check the following documentation: https://www.joomshaper.com/documentation/sp-page-builder/typography-settings

Hope this helps!

Best regards,

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G
Giuseppe
Accepted Answer
1 week ago #206369

Thanks for the reply, but I wasn't referring to the presets. As I wrote in my message, I'm referring to changing the fonts. There are very few fonts available, and as I wrote in my previous message, it's not possible to change the font options. That's my main problem, not the presets. Thanks.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #206487

You're welcome!

It seemed that you were pointing to the empty dropdown of typography presets issue at the first place. Secondly, the font weight issue. May I have a screencast illustration the font options not changing issue, please? As I tried to check font weight options and it looks okay here.

Best regards,

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G
Giuseppe
Accepted Answer
1 week ago #206576

I'm currently unable to upload images to other hosting services and include them in this comment. The problem is very simple: when I select some text and click on the "Typography > Select Font" menu, in the pop-up menu that opens, if I select "Extra Light" or "Light" or "Normal" in the "Weight" drop-down menu, the changes to the text aren't applied.

I should also add that until yesterday I could access the "Layout Packs," but now when I click on the "Layout Packs" menu, the menu with the available layouts doesn't open; instead, I get a gray screen with the upload loader.

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