Helix Ultimate Framework - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →

Helix Ultimate Framework

Adrian

Adrian

Helix Framework 1 day ago

Unfortunately i allowed a J3 site to upgrade to Helix 2.2.0 and it stuffed up the website.

I ahev managed to get it foing by diabling the plugin "System - Helix Ultimate Framework" and switching the template back to Protostar.

I have tried to reinstall Helix 2.1.2 which is the oldest version i have downloaded but thsi does not fix the problem. It looks like a i need an old version of the framework to reinstall

Sadly I cant find anywhere on your website to download old versiosn of the Helix template or the helix framework. Can you provide links to the last version of the template vere 2.1.3 and the framework that works on J3 please

0
2 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 18 hours ago #207516

Hello Adrian,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

It looks like you are using Helix Ultimate. What is the issue you are facing? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 18 hours ago #207520

Hi Adrian,

Let’s be honest — you’re using Joomla 3 at your own risk. Besides, as a professional webmaster, you should read the Helix documentation before hitting the update button, and make sure you have a full website backup. Am I right?


Full template (2.1.3) package >> https://limewire.com/d/bb5t4#s9xiW0ZLqc


If you reach the "everything’s stuffed, panic mode" stage, just flick me access to the back end — I’ll sort you out.

0