TYPOGRAPHY - SP Page PRO - HELIX - Question | JoomShaper
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TYPOGRAPHY - SP Page PRO - HELIX

RK

Rethoret Kathleen

SP Page Builder 2 weeks ago

Hello,

I'm tring to follow https://www.joomshaper.com/documentation/sp-page-builder/typography-settings

I import font files and tried to save Style like it explains in documentation... but:

Can you explain me the reason ? Bye !

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #209513

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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RK
Rethoret Kathleen
Accepted Answer
1 week ago #209540

Bonjour !

You can't find access in hidden content. Thanks..

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #209561

Hello,

Your provided credentials seems to be incorrect. Please, re-check it and provide correct one.

Thanks

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RK
Rethoret Kathleen
Accepted Answer
1 week ago #209723

Sorry, it's ok !

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #209797

If your issues still persist, please allow me super admin access.

Thanks

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