I Need To Remove Domain(s) From My Subscription Domains List.
MF
1 - I had to create "empty" records without actual domain name when I was on Agency plan
2 - some of domains are gone completely or changed CMS, so I just want to have ability to REMOVE domains, not only add/edit. (I've changed plan to Business and all my domain slots are kinda occupied, despite I only need 6 of them!)
Ziaul Kabir
Accepted AnswerHello,
Thank you for reaching out to us.
There is no option to delete them. Please simply leave them empty — they will not count toward the actual domains used in your plan.
Thank you.
MF
Accepted AnswerI need to REMOVE domains that no logner active! I'm unable to use all my 10 slots of Business plan! I've added 2 domains and unable to add any more!
MF
Accepted AnswerThe current license (Agency) will expire tomorrow. I purchased Business plan (10 domains) instead. and now I'm UNABLE to add more than 2 domains to my Business plan domains list. WTF?
Ziaul Kabir
Accepted AnswerDon’t worry — you can use the license directly on your site. It’s not necessary to add the domain to the domain list in your JoomShaper account.
Once you apply your license key on the site, we will count that domain as used according to your plan’s limits.
Thank you for your understanding.
Best regards
MF
Accepted AnswerI want to have possibility to MANAGE domains that really use your plugin. Not more, but not less. Fix your product, people PAY you money, so, just make it usable. Once again - I'm unable to add more than 2 domains, while you SELLING this plan speaking about 10 domains.
MF
Accepted Answerand I'm not even able to clear or leave blank slots instead of domains that I want to remove! It doesn't work anymore! Fix your shit, guys!
Ofi Khan
Accepted AnswerHello MF,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
Please share your email addres in the hidden content. I will check your issue.
Best regards
Ofi Khan
Accepted AnswerJust checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.
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