Problem After Update To 2.2.2 Mobile Menü - Question | JoomShaper
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Problem After Update To 2.2.2 Mobile Menü

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Andre Arnold

SP Page Builder 4 days ago

After updating to version 2.2.2, we're experiencing a problem with the mobile menu. The three lines indicating the menu opening are displayed twice. However, only one of them is clickable, and depending on the mobile device, either the entries are clickable or not.

https://cloudfacilities.de/index.php/s/SWePGpadJra6qxE

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6 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 days ago #212391

Hi there!

Thanks for reaching out and sorry for your experience.

Would you please check the following troubleshooting steps to see if they helps?

https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#off-canvas-menu-icon-missing-on-the-right-side-in-joomla-6

And from here also: https://www.joomshaper.com/forum/question/42602

Best regards,

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Andre Arnold
Accepted Answer
4 days ago #212398

Hello, the changing the CSS didn't solve the problem. Only downgrading to helixultimate_template_v2.1.3 temporarily fixed it. When can we expect a working update?

Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 days ago #212400

Next week, but we need real websites for deeper tests. Can you share link to backup, it can be without images, video clips and pdf files etc.

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Andre Arnold
Accepted Answer
4 days ago #212405

Do You need a Akeeba Backup File? The User you can change it manuell?

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Andre Arnold
Accepted Answer
4 days ago #212414

Show hidden answer

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 days ago #212425

Danke, but can I ask for .zip backup. Switch in options.

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