Easystore - Question | JoomShaper

Easystore

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Anna Martinek

EasyStore 1 month ago

Hi, Stripe payment method is not available in my Easystore, what is the problem?

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15 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #213106

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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Anna Martinek
Accepted Answer
1 month ago #213107

Look in hiden Content

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #213110

Please check the hidden content area

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Anna Martinek
Accepted Answer
1 month ago #213111

look hidden content

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #213122

Please check the hidden content area

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Anna Martinek
Accepted Answer
1 month ago #213125

sorry, user for joomla = admin

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #213126

Please configure your Stripe payment method by following the instructions outlined in the provided documentation below:

https://www.joomshaper.com/documentation/easystore/stripe-integration-in-easystore

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Anna Martinek
Accepted Answer
1 month ago #213129

One more question: where can I change the name of the federal state, e.g., "lower austria" to "Niederösterreich"?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #213130

Thank you for your question.

We apologize for the inconvenience. Unfortunately, it is not possible to change the name of the federal state (for example, from “Lower Austria” to “Niederösterreich”) at this time.

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Anna Martinek
Accepted Answer
1 month ago #213131

Can't this be changed in a language .ini file?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #213132

We apologize for the inconvenience. Unfortunately, this value is not controlled via a language .ini file, so it cannot be modified through language overrides or translations. At this time, changing the federal state name is not supported by the system.

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Josef Rosner
Josef Rosner
Accepted Answer
1 month ago #213241

Hello, a few weeks ago I sent a list of all German federal states here in the hidden content section, and the developers added it to Easystore. Perhaps this would also work for Austria?

Best regards, Josef

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Anna Martinek
Accepted Answer
1 month ago #213343

Yes, that's possible. Here are the federal states: Wien Niederösterreich Burgenland Steiermark Kärnten Salzburg Tirol Vorarlberg Oberösterreich

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Josef Rosner
Josef Rosner
Accepted Answer
1 month ago #213350

Hello - for the developpers please correct the federal States of

Austria = Österreich

Burgenland = Burgenland

Carinthia = Kärnten

Lower Austria = Niederösterreich

Salzburg = Salzburg

Styria = Steiermark

Tyrol = Tirol

Upper Austria = Oberösterreich

Vienna = Wien

Vorarlberg = Vorarlberg

best regards Josef

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Anna Martinek
Accepted Answer
1 month ago #213354

Everything is just right

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