Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Look in hiden Content

Please check the hidden content area

look hidden content

Please check the hidden content area

sorry, user for joomla = admin

Please configure your Stripe payment method by following the instructions outlined in the provided documentation below:

https://www.joomshaper.com/documentation/easystore/stripe-integration-in-easystore

One more question: where can I change the name of the federal state, e.g., "lower austria" to "Niederösterreich"?

Thank you for your question.

We apologize for the inconvenience. Unfortunately, it is not possible to change the name of the federal state (for example, from “Lower Austria” to “Niederösterreich”) at this time.

Can't this be changed in a language .ini file?

We apologize for the inconvenience. Unfortunately, this value is not controlled via a language .ini file, so it cannot be modified through language overrides or translations. At this time, changing the federal state name is not supported by the system.