JFactory - Question | JoomShaper

JFactory

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Hüseyin Avni Ekmekçi

Template 6 days ago

Hi when i install the Onepage template on my site i get error Jfactory and i am already installed and activated the Behaviour - Backward Compatibility 6 plugin but the problem continues

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 days ago #213747

Hello Hüseyin Avni Ekmekçi,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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Hüseyin Avni Ekmekçi
Accepted Answer
5 days ago #213765

I write login information

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 days ago #213767

I have modified this file:

templates/shaper_onepage/index.php

Please check your site now. It is showing fine.

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