Hi there!

Sorry for your experience.

You meant to say Kidzy, right? Would you please share your site URL to check?

Moreover, You may check the following toubleshooting points to see if it helps:

https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#megamenu-without-arrow-icons-for-submenu-items

Best regards,

Hello,

I haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now? If so, kindly accept the most helpful answer to close the post.

Best regards,

Hi,

There is an accept button below each and every reply. If you accept an answer then the post will be closed officially.

Best regards,

No it does not work , I use my code in head section. It works!

Hello,

I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,