Hi Ben,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

Hello Ben,

I haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?

If so, kindly accept the most helpful answer to close the post.

Best regards,

Hi Rashida,

Sorry for the late reply.

Other projects have come up again, but now I want to finish this. I am sharing the details you requested.

Thanks in advance for taking a look and please let me know when you looked into this because due to the PHP upgrade for making this site work, other websites on my server are temporarlily broke...

Kind regards,

Ben

Hello,

Thanks for your response.

Do you have full site backups on your hand? Is this your test site? Can I try things right inside this site or should I take a backup and check on my local, please?

Best regards,

Hi Rashida,

This is my test site so you can play with it around;-).

Thanks a lot,

Ben