SP Page Builder error Duplicate column name 'media_attr' - Forum | JoomShaper
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SP Page Builder error Duplicate column name 'media_attr'

Asked by Timo F 2 years ago Last activity 2 years ago

Hello,

I want to update my page to Joomla 4 using Helix and SP Page Builder.

When I try to install the latest SP Page Builder Pro release (updating from 3.7.4) I get the error "Duplicate column name 'media_attr'" and I am not able to browser the Component anymore "0 Failed opening required '.../components/com_sppagebuilder/builder/classes/base.php' (include_path='.;C:\php\pear')" I am using PHP 7.4.33 but still happens with higher versions. The

if I had known that there were so many problems with the Joomla updates, I would probably never have used any components.

2 replies

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Toufiq Senior Staff
2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Follow this instructions.

Download & upzip first Page Builder.

Make zip file of these directory & upload on this file location.

administrator/components/com_sppagebuilder/editors

https://prnt.sc/AJIlytx4txvy

components/com_sppagebuilder/builder

https://prnt.sc/pv2NSodetc2A

Don't forget to unzip after upload.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Timo F Asked this
2 years ago · edited

Download & upzip first Page Builder.

Make zip file of these directory & upload on this file location.

administrator/components/com_sppagebuilder/editors

https://prnt.sc/AJIlytx4txvy

components/com_sppagebuilder/builder

https://prnt.sc/pv2NSodetc2A

Don't forget to unzip after upload.

Before or after updating the page builder?

Also I don't know what I have to upload. What you wrote is not really clear. You want me to upload the editor folder to administrator/components/com_sppagebuilder/editors (or maybe editor?)?

And there is not builder folder in the latest sp page builder

Thanks in advance

Toufiq Senior Staff
2 years ago

Can you provide me FTP access & Joomla administrator access to check the issue?

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