Header Problem - Question | JoomShaper

Header Problem

P

Peter

SP Page Builder 1 month ago

After update to the last version i see no headers anymore. In the backend i can see them but on my website they are gone.

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17 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #219604

Please navigate to Global Configuration → Server and set Error Reporting to None. This should resolve the issue. IMG_8749.JPG

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #218626

HI

Thanks for contacting us. It seems ok in my end. Could you please give me a screenshot of your issue?

-Regards.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #218745

Hi

You can use this CSS and set the image address on that URL

.sp-page-builder .page-content #section-id-y5nFrKi2GWK-xQOMBDWo3 {
background-image: url() !important;
}
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P
Peter
Accepted Answer
1 month ago #218851

I have tryed it but it don't works fine. I still can't see anything. Sorry. By the way i have the same issue on website https://lameloverkapping.eu/

It happend after an update. I have updated many onther websites and those went wel but this 2 website did't go well. The strange thing is that I can see the images in the backend (front-end) but not on the front-end of the website.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #218860

Could you please keep a full site backup and give me your super admin access? So that I can check.

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P
Peter
Accepted Answer
1 month ago #218874

Hi i have put the logins in the hidden content.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #218924

Hi

I cant not access on that.

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P
Peter
Accepted Answer
1 month ago #219040

Sorry the loginname was wrong, please try again. See the login credentials in hidden content.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #219073

Hi

Please keep a full site backup and follow these steps.

  • Reinstall the template
  • Reinstall SPPB pro
  • Clear your Joomla and Browser cache

If the above fails, then downgrade your Joomla version and check.

Please make sure you have a full site backup before making any changes

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P
Peter
Accepted Answer
1 month ago #219086

Done, but the problem is still not solved.

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P
Peter
Accepted Answer
1 month ago #219163

The strange thing is that when I add a new header, like a new section called the library slideshow, I see it again. Apparently, the existing ones I've created don't work anymore.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #219211

Ok allow me some time please, I will inform our team about it.

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P
Peter
Accepted Answer
1 month ago #219560

Hi Mehtaz Afsana Borsha, when do you think the problem is solved? Still no answer after 3 days. Sorry but it taking to long for my custumers... They start complain. Please let me know...

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P
Peter
Accepted Answer
1 month ago #219399

Mehtaz Afsana Borsha, i still don 't got any answer?

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P
Peter
Accepted Answer
1 month ago #219628

Thanks Atick Eashrak Shuvo for your help.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #219728

Hi

Glad to know that its solved and thanks for accepting the answer.

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