Problem With “image Carousel” In Page Builder Pro 6.2.3, Helix 2.2.4 - Question | JoomShaper

Problem With “image Carousel” In Page Builder Pro 6.2.3, Helix 2.2.4

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Way2Shortcut

SP Page Builder 1 month ago

Problem with “image carousel” in Page Builder Pro 6.2.3, Helix 2.2.4

Arrows and Bullet Controllers are not active and after click it acts strange

Regards Bruno

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8 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #218633

Hi Bruno!

Sorry for your experience.

Would you please give me a sreencast about your issue. Is there any console error?

I tried to login, but could not suceeded with your given credentials.

Best regards,

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Way2Shortcut
Accepted Answer
1 month ago #218648

login should work now

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Way2Shortcut
Accepted Answer
1 month ago #218704

The problem is on the front end and there is no error message. The function to scroll between images by clicking on arrows is not active on desktop, but it seems that there are no problems with the function on Phone. If you try to scroll by moving the mouse, the pointer sticks to the images.

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Way2Shortcut
Accepted Answer
1 month ago #218717

I have now updated to Joomla 6.0.3 , Page Builder 6.3.0 The challenges are still the same.

Regards Bruno

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Way2Shortcut
Accepted Answer
5 days ago #221881

I have now updated to Joomla 6.0.4 , Page Builder 6.3.2 , Heliax 2.2.4 Template Revstat The challenges are still the same.

Regards Bruno

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Way2Shortcut
Accepted Answer
5 days ago #221882

see login information here

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 days ago #222049

Hi,

Please accept my apologies.

Somehow I missed it.

I have added margin instead of padding in the video section as follows:

https://cleanshot.com/share/vFJCtVNQ

Now your controls are working fine. Please check and let me know.

Best regards,

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Way2Shortcut
Accepted Answer
3 days ago #222074

There is still this challenge:

If you click and hold the mouse button to scroll vertically between images, the pointer sticks to the page until you refresh the page.

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