Sp Page Builder Lite Update To Version 3.7.11 - Question | JoomShaper

Sp Page Builder Lite Update To Version 3.7.11

geliweb

geliweb

SP Page Builder 4 years ago

after updating one of my sites with page builder lite 3.7.10 to version 3.7.11 i got the follwing error message Cannot instantiate abstract class Joomla\CMS\Factory and the site could not be entered/seen.

can you plse help me?

kind regards gerhard lichtenegger

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7 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #19964

Hi there!

Would you please manually reinstall the updated version from our website to see if it helps?

https://www.joomshaper.com/downloads/extension/sp-page-builder-free

Best Regards

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geliweb
geliweb
Accepted Answer
4 years ago #19965

i have it done yesterday night, but it does not help.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #19966

Do you have the previous version in your machine, please?

Or the last working backup of your site? Then you can revert to the last working build for now.

I will share the issue with the developer.

Would you please give me your admin access here in hidden content?

Best Regards

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geliweb
geliweb
Accepted Answer
4 years ago #19967

yes i have made a restore with akeeba-backup and the site is now running.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #20018

Hi,

Would you please try sp page builder lite 3.7.11 again and let us know the update?

The version has repaired.

Regards

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geliweb
geliweb
Accepted Answer
4 years ago #20159

hello rashida,

today i have made the update. now it works perfect. many thanks

kind regards gerhard

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #20163

Really glad that it is working now:)

You are always welcome and thanks for letting us know your experience.

Best Regards

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