after updating one of my sites with page builder lite 3.7.10 to version 3.7.11 i got the follwing error message
Cannot instantiate abstract class Joomla\CMS\Factory
and the site could not be entered/seen.
can you plse help me?
kind regards
gerhard lichtenegger
Hi there!
Would you please manually reinstall the updated version from our website to see if it helps?
https://www.joomshaper.com/downloads/extension/sp-page-builder-free
Best Regards
i have it done yesterday night, but it does not help.
Do you have the previous version in your machine, please?
Or the last working backup of your site? Then you can revert to the last working build for now.
I will share the issue with the developer.
Would you please give me your admin access here in hidden content?
Best Regards
yes i have made a restore with akeeba-backup and the site is now running.
Hi,
Would you please try sp page builder lite 3.7.11 again and let us know the update?
The version has repaired.
Regards
hello rashida,
today i have made the update. now it works perfect.
many thanks
kind regards
gerhard
Really glad that it is working now:)
You are always welcome and thanks for letting us know your experience.
Best Regards
