Install - Question | JoomShaper

Install

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Patrick

SP Page Builder 1 week ago

installing sp page builder pro it gives a 500 error and im stuck

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19 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 days ago #221820

Click on link next to "Replay" link, sort of "Accept" ?!


I hope that template developer will fix that problem soon.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #221605

Hi Patrick.

It depends on used Joomla version and server settings.

  1. First question, are you able to install any other extension, for example, Akeeba backup or JCE editor on your site ? Test it.
  2. Please read tech specs: https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements
  3. A 500 Internal Server Error during the installation of SP Page Builder Pro is almost always caused by a server-side limitation or a file permission conflict >> https://www.joomshaper.com/documentation/sp-page-builder/installation-notes#error-500-during-the-installation
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Patrick
Accepted Answer
1 week ago #221617

second time bigginer yes

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Patrick
Accepted Answer
1 week ago #221618

i have no problems installing akeeba

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #221619

what about technical-requirements of your PHP and Joomla version ?

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Patrick
Accepted Answer
1 week ago #221621

everything is in order except max_input_time = 60 upload_tmp_dir is no value

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Patrick
Accepted Answer
1 week ago #221623

no same problem i installed it when i go to sp pagebuider settings de sit opens and de errror 500 emerge

https://www.floridastechniek.nl/administrator/index.php?option=com_sppagebuilder&view=editor&tmpl=component#/settings

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Patrick
Accepted Answer
1 week ago #221625

i also getting this at extensions X Website COM_INSTALLERTYPE N/B Nee 279

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Patrick
Accepted Answer
1 week ago #221626

its strange because it worked when i installed flex 4.3 quickstart and it worked with SP PageBuilder Pro 6.1.2

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Patrick
Accepted Answer
1 week ago #221627

PHP-versie 8.5.2, PHP uitvoeren als FPM-toepassing bediend door nginx

settings memory_limit 512M max_execution_time 500 max_input_time 60 (Standaard) post_max_size 128M upload_max_filesize 128M disable_functions : opcache_get_status,exec,passthru,shell_exec,system,proc_open,popen,pfsockopen

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #221640
  1. We don't support PHP 8.5 yet, so please switch to PHP 8.4 and try again.
  2. Quickstart works differetly, it loads whole demo package with all used components, modules etc..
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Patrick
Accepted Answer
1 week ago #221667

I tried 8.4.17 but the problem remains the same

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Patrick
Accepted Answer
1 week ago #221672
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #221679

I need:

  1. website URL /administrator
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Patrick
Accepted Answer
1 week ago #221707
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #221739

Hi Patrick,

I talked with our developer. Problem is caused by Flex template (not first time to be honest), it override some SPPB code, and this time it cause Error 500. When I switched to raw Helix Ultimate our SPPB Editor works.

Please talk with Aplikko, their code must be updated, probably from that folder: /templates/flex/sppagebuilder We cannot do anything more from our side, Support Policy 8.8.

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Patrick
Accepted Answer
1 week ago #221777

Thanxs for the help

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 days ago #221814

please mark topic as solved, thx

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Patrick
Accepted Answer
6 days ago #221817

.

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