Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Thanks for the reply. I am currently building the site in a local environment, so it hasn't gone live yet; perhaps I will revisit this in the future.

If there are any solutions related to this, please feel free to post an update here.