Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Thank you details attached, also a second problem is when i try and click on the words in the main menu on the PC it doesnt go to the page only if i click under the word when the little animation appears, I want to be able to click on the word aswell or instead if possible.

Thank you

Mark

Hello,

I have fixed the menu link issue. It was caused by the top bar overlapping the menu, which prevented the links from working correctly.

Regarding the PayPal issue, we need a little more time to investigate it. We'll check it thoroughly and get back to you with an update as soon as possible.

Thank you for your patience.

Best regards,

Hello,

We have fixed the issue on your website. However, we need your assistance with the PayPal Card payment or Guest Checkout integration.

Since PayPal is not fully available in our country, we are unable to test this feature from our region. PayPal displays different card and checkout options depending on the user's location, so we cannot verify the merchant settings ourselves.

Could you please share your PayPal merchant settings with us? A screen recording or step-by-step screenshots would be very helpful. If possible, please post them in a hidden/private content section so your sensitive information remains protected.

This information will help us improve the feature for other users. Otherwise, this will be remove in the next release when you install, as it is not part of the main EasyStore codebase. If we keep the feature, we will also need to update the documentation, but at the moment we cannot properly verify or document it because PayPal is unavailable in our region.

Thank you for your understanding and cooperation.

Hi I have just tested it and it still does not allow guest checkout with paypal, I cant seem to include a screenshot here, but given paypal is one of the major payment gateways I would have thought it would have been automatic, I also dont understand what you require from me with the paypal side of things