System Editor - Question | JoomShaper

is live, now with multi-currency selling.

Learn More
Back to the questions

System Editor

RJ

Richard Juknavorian

SP Page Builder 4 days ago

I tried to upgrade to the newest version and I am getting:

Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."

Help me resolve this

0
3 Answers
Order by
Oldest Newest Votes
RJ
Richard Juknavorian
Accepted Answer
4 days ago #233815

Something happened to the site. I had to delete the site and start over. Once I did this everything now is working fine. I can't find out what happend.

Thanks anyway.

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 days ago #233772

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 days ago #233818

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

0