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Technical Issue

Asked by ixhault 5 years ago Last activity 5 years ago

Accepted answer

Marked as the solution
Ofi Khan Staff

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

10 more replies

Ofi Khan Staff

Hello ixhault

Please go to the Article settings and upload a Featured Image in the Blog Options.

Screenshot at Jul 06 11-31-24.png

Best regards

ixhault Asked this

I did that already 80X80 was the dimensions. Afterward it only populates the thumbnail not the top banner for the overall article.

ixhault Asked this

Please see below

ixhault Asked this

Good day,

I sent a hidden message and didn't get a response?

Ofi Khan Staff

Thanks for the access. I am working with your issue. Please allow some time.

ixhault Asked this

Good day,

Is this an issue you can fix or is there nothing I can do about it. It's been almost a week and I haven't received a response from you

Ofi Khan Staff

Good day! Apology for the delay. I have added two new articles on your site in the same category.

  1. Visual Hierarchy in Website Design (2)
  2. Visual Hierarchy

These two articles are working fine with different image. There might be an issue with the blog image name. Try naming it with no space. You can use alphabet with numbers and underscrore sign. (Example: blogimage.jpg, blog_image.jpg, blog_image3.jpg etc.)

ixhault Asked this

Thank you so much. It works perfectly.

Ofi Khan Staff

You are welcome

Ofi Khan Staff

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback here:

  1. JED
  2. Trustpilot
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