Hello there,

Have you installed Joomla 4 already?

If yes, please roll back to 3.10 version or the previous ones for the time being.

Thanks!

How to roll back to 3.10?

Please read this blog post.

https://www.joomshaper.com/blog/joomshaper-s-plans-for-joomla-4

Hi,

Joomla 4 being out, I think the best thing for our new site is to create it directly under joomla 4 + Helix Ultimate 2 (hoping it will be released soon). Ideally, Joomshaper should offer a template under Helix Ultimate 2 for education (Modern Education for language school). Our school is entering a new technological era and the joomla 4 + Joomshaper duo would be an excellent way to display/publish our changes. Our new site should be up and running by early 2022 at the latest, but we hope to have it completed as soon as possible. I'm hoping Joomshaper can help us bring this to fruition quickly with the latest technology to match our current changes.

Thanks in advance.

I see in the article: https://www.joomshaper.com/blog/joomshaper-s-plans-for-joomla-4

"Helix Ultimate Framework will be compatible with Joomla 4 from the launch date. "

• I don't believe this is true at the moment , Helix Ultimate Framework v1.1.4 broke my brand new Joomla 4 Install

Although I believe SP Page Builder v3.7.12 seemed to work on a new Joomla 4 Install, however did not seem to work from my previous Joomla 4 RC6, updated to Joomla 4 Stable

Just been my personal test results..

We need time to release update for Joomla 4 with other templates and extensions. Please stay with us and keey your eyes in our blog post. Thanks

Hi,

You could find below my post on joomla forum with my debug report: I hope this report could help you to correct the problem: https://forum.joomla.org/viewtopic.php?f=812&t=987771&p=3636457#p3636457

Thanks. Sam

Hello Samuel,

I believe that your problem is already fixed. If not, feel free to give us a buzz again.

If yes, please close the post by accepting the most suitable answer so that others can find the solution as well.

Thanks!

Hi Muntasir,

No, I have allways the problem. You can see my website at https://caplangues.sarl/luxembourg, it doesn't work! And I can't access to the admin panel of the website.

Thanks. Sam

When occurred this problem? Thanks

Joomla 4 upgrade procedure

https://www.youtube.com/watch?v=X_FYdLI_TBQ

After upgrading from joomla 3.10 to joomla 4.0. When I have upgrade Helix Ultimate 2 wasn't released.

Please watch the video carefully and hold on for the Helix Ultimate Hotfix. Thanks

Hello Toufiq,

Is your video for those who have upgraded to joomla 4, but failed and can no longer access the administration part of joomla? You seem to be creating a new blank database, in which case will what I created before the migration be recovered or lost?

If I understand correctly, at the moment I have to wait for the "Language school" template to be updated to be compatible with Joomla 4.

Thank you for your help.

The Premium Joomla template does not update yet. You have to wait. If you need Helix Ultimate-based Joomla update, Please tell me. I will help you definitely. Thanks

Hello Toufiq,

I have just seen that the Languageschool template is now joomla 4 compatible. Is it possible to repair my site (https://caplangues.sarl/luxembourg)?

Thank you. Samuel

What have you did? Please explain. Thanks

My site is down because I upgraded too early. I no longer have access to the admin console, is it still possible to fix it?

Do you have backup of your site?

No

Give me administrator access to check the issue. Not sure will be fix. I will try my best. Thanks

I can't access to admin panel

I have this error when I'm trying to go on the admin panel:

Une erreur s'est produite 0 Call to undefined method Joomla\CMS\Application\AdministratorApplication::isAdmin() Call stack

Function Location

1 () JROOT/plugins/system/helixultimate/helixultimate.php:135 2 plgSystemHelixultimate->onAfterRoute() JROOT/libraries/src/Plugin/CMSPlugin.php:285 3 Joomla\CMS\Plugin\CMSPlugin->Joomla\CMS\Plugin{closure}() JROOT/libraries/vendor/joomla/event/src/Dispatcher.php:486 4 Joomla\Event\Dispatcher->dispatch() JROOT/libraries/src/Application/EventAware.php:111 5 Joomla\CMS\Application\WebApplication->triggerEvent() JROOT/libraries/src/Application/AdministratorApplication.php:547 6 Joomla\CMS\Application\AdministratorApplication->route() JROOT/libraries/src/Application/AdministratorApplication.php:171 7 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:278 8 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:63 9 require_once() JROOT/administrator/index.php:32

Hi. The template update can only help if it has been done before migration. Therefore, if you do not have a backup copy of the site made before migration, only a hire specialist can help you, which can correct errors in the database, manually.

Will you please contact your hosting provider to get an previous date backup of your site. Thanks