Site Not Showing After Helix 2.0 Update - Question | JoomShaper
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Site Not Showing After Helix 2.0 Update

TK

Thomas Korge

Helix Framework 4 years ago

Hi! I just upated to Helix 2.0 Now my Site is not showing anymore [https://magicmasters.de)

What can I do?

Regards

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7 Answers
T
Tad
Accepted Answer
4 years ago #28909

I can see your site just fine...

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #28910

Hello there,

What's the exact problem you are facing? Would you mind telling us in details?

As I can see your site is working fine from my end.

Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #28911

Hello Thomas Korge

I agree with Tad. Your site seems to be fine. It is built with Helix3. Please do not update Helix3 to Helix Ultimate 2.0. It will not work.

Best regards

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TK
Thomas Korge
Accepted Answer
4 years ago #28919

I installed Helix 3 to check if this is working. I am back on Ultimate now and the Site is only showing the busy circle and a white screen...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #28920

Please clear your Joomla cache and Browser's cache and then check. If possible, then check with a different browser. It is still okay.

Screenshot at Aug 20 18-20-10.png

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TK
Thomas Korge
Accepted Answer
4 years ago #28924

This is what I am getting https://magicmasters.de/images/screenshot-magicmasters.de-2021.08.20-14-22-05.png

I cleared Joomla Cache, Browser Cache. Browser in use: Firefox, Chrome and Edge Even in th Editor it does not show me the Frontpage

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #29232

Hello there,

Your site is working fine from our end. Can not you see it at your end?

Thanks!

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