Site not showing after Helix 2.0 Update - Forum | JoomShaper
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Site not showing after Helix 2.0 Update

Asked by Thomas Korge 5 years ago Last activity 5 years ago

Hi!
I just upated to Helix 2.0 Now my Site is not showing anymore
[https://magicmasters.de)

What can I do?

Regards

7 replies

Oldest first Newest first Most helpful
Tad
5 years ago

I can see your site just fine...

Muntasir Sakib Staff
5 years ago

Hello there,

What's the exact problem you are facing? Would you mind telling us in details?

As I can see your site is working fine from my end.

Thanks!

Ofi Khan Staff
5 years ago

Hello Thomas Korge

I agree with Tad. Your site seems to be fine. It is built with Helix3. Please do not update Helix3 to Helix Ultimate 2.0. It will not work.

Best regards

Thomas Korge Asked this
5 years ago

I installed Helix 3 to check if this is working. I am back on Ultimate now and the Site is only showing the busy circle and a white screen...

Ofi Khan Staff
5 years ago

Please clear your Joomla cache and Browser's cache and then check. If possible, then check with a different browser. It is still okay.

Screenshot at Aug 20 18-20-10.png

Muntasir Sakib Staff
5 years ago

Hello there,

Your site is working fine from our end. Can not you see it at your end?

Thanks!

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