Off-Canvas Mobile Menu Only Goes 1 Sub-item Deep In Ultimate 2.0.1 - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Off-Canvas Mobile Menu Only Goes 1 Sub-item Deep In Ultimate 2.0.1

A

Allen

Helix Framework 4 years ago

Will only display submenu headings from main menu. Will not display items of those submenus on mobile. Items show on desktop fine. I do not see an option to display further depth on mobile.

0
5 Answers
A
Allen
Accepted Answer
4 years ago #30535

Yes. We found that by reverting back to 1.1.4, we were able to fix the issue. See https://www.joomshaper.com/forum/question/6051 to read about what a mess that process was!

0
A
Allen
Accepted Answer
4 years ago #30060

Ok. this is getting weirder by the moment. Now when I try to test on my phone, I get the hamburger menu icon, but it doesn't do anything. It wont expand at all.

0
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #30203

Hello Allen,

I hope you are doing well.

Would you mind checking from your end as it is now working completely fine here.

Thanks!

0
A
Allen
Accepted Answer
4 years ago #30262

To replicate the issue:

  1. Using desktop view go to https://www.certifiedinfosec.com/ and look at the desktop menu. You will see main parent headings such as "Executive Training Courses and Events", "ProfessionalCertification Programs", and Shop online training, certification exams, and policy templates".

Each of these main headings has subitem links, and some of those items have lower levels as well.

  1. Looking at mobile view, you will see that the same menu only displays the main parent headings. No child links are shown as you see from the desktop view. This worked fully in the previous version, but not now.
0
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #30522

Hello there,

In the mobile hamburger menu, it is working completely fine from our end. See the screenshot here. Even on bigger screen, the sub-menus are working fine.

Please check from your end.

Thanks!

0