Updating to Helix Ultimate 2.02 caused menu problems

Custom.css doesn't work after upgrade.

I too have been frustrated by the Helix Ultimate and Page Builder upgrades. And, with a few exceptions, the tech support response default of "did you delete your cache" and refer back to the list of PHP prerequisites is the equivalent of rebooting Windows. Not an investigative solution.

Hey Joomshaper customers, what alternatives are there for building Joomla sites? Page Builder has problems to be sure (no page modified date...not updated Google Analytics SEO rankings) but what else is there? I've looked at RS Page Builder, but it's just not the same. Page Builder, for all its faults, makes lovely pages, tech bugs and all. I'm kind of trapped in a "damned if you do, damned if you don't" scenario for the sites I've built on this platform.

If someone could share with me how to make a hero section image background fill the entire width of the browser window (like SPPB does) I wouldn't need SPPB in the first place.

I have same problem

@Toufiq: Can you tell us, what you did?? Thanx

@Toufiq Thx. :)

RE: Updating To Helix Ultimate 2.02 Caused Menu Problems

Hi Toufig
I initially responded to the email sent to me and advised to post in forum for such correspondence.

Here is my followup comments and a link to some screenshots of my website showing the issues
https://www.dropbox.com/sh/3frq2lj63la64t5/AAAuw6WIf4fH4Mk60EZh3vXRa?dl=0

1. offscreen doen't work period on desktop and mobiles devices
   colour of offscreen hamburger change from white to black
2. There is a code comes up every once in a while F107 next to menu item ???
3. Mega menu isn't centred properly on page and cuts off two columns and bottom
4. Social Icons missing on some pages

I do have some custom code in the CSS area. Could this be one of the things affecting the menus display?
Website Log in creditials also forwarded .

Your help would be greatly appreciated. Thanks

Rob

Thank You! This is very helpful and works to have offcanvas menu finally show on both desktop and mobile views.

Also still struggling with the other items I previously mentioned

1. Mega Menu on desktop is cut off
2. Hamburger Icon

• Not located at far right as before and aligned with social icons - too tight to other menu items
• on mobile devices not centred on the bar in line with social icons anymore

3. There is some ghosting of unknown code next to a few menu items on number of pages - ie. F107???
   What is that?

DB link to some screenshots showing same ( issue with sub menu now resolved)
https://www.dropbox.com/sh/qgglt6rj5couvmk/AADqwhWtLdFUQk-ir4Zlg2fja?dl=0

Thanks again.
Regards
Rob

**Update: I reloaded (turned off and on again) the "show sub menu" and this seems to work now for off canvass but still showing that ghosting code F107 on some pages

Where do you find the settings to change mega menu number of columms, width button options etc? It used to show up in the individual main menu items Mega menu drop down still cut off. Thx
**

Hello all,

I have seen numerous problems with this HU 2.x update. Menu is one of the major issue. After countless hours of troubleshooting each websites I manage, I am now pretty much able to update all the website painlessly with the following steps:

1. Remove ALL custom CSS pertaining to the menu in both custom.css, and also inline in the template->custom code.
2. Clear all cache including template's cache
3. Update HelixUltimate
4. Go to template options->Basic->Header, then select "Minimal Layout"
5. Go to template options->Menu, then reselect all options in that screen. Even if they already correct.
6. Save template then clear cache once more.
7. Re-do what ever custom css properties that you need. Because it seems that some of them now are using different naming convention.

Using the method above, I know it's long steps just for updating template but I have been able to update many websites without issue now. And trust me, it is MUCH shorter steps than having to troubleshoot issue that will occur after the update without the steps above.

I hope this help those who are still with issue.

RE: Updating Helix 2 caused Menu Problems - WORKING NOW

Hi Toufig,

Thank you Toufig, Elliot and all others who chimed in with good suggestions. My company web site is back. Let me say that even with all the recent update issues as owner/operator of my website - HU 2.0 has allowed me to build and manage a graphic heavy, custom site without being a code specialist. I look forward to tweaking even more going forward.

For future reference - is it possible to update your FAQ & How to Do section with new 2.x compliant custom CSS code sections for example to change colour of hamburger icon, to customize mega menus etc ?

Thanks again to all for the valued help.

Regards
Rob
https://www.broadwayarchitects.com/

"Spend less time adding "features" and MORE TIME fixing the ones you already have."

Fix what you have before you add more bugs.
For me, adding custom CSS to fix bugs is not a solutions.
I understand having bugs is normal; but, being infested with bugs is poor craftmanship.

Hi Toufig
I was looking for sample examples of custom code to use for customing in future for Code Ludites like me. I was able to use this section previously to customize my header (ie. for earlier Helix versions)

I am also still trying to eliminate the"ghosting" code F1 07 that appears on dropdown menu items. Any ideas.? See attached link
https://www.dropbox.com/s/y6wpev5yfu7yi66/BA%20DropDown%20Ghosting%20jpg.jpg?dl=0

Thanks
Rob

Hi Toufig
I am still trying to eliminate the unknown code "F1 07" that appears on dropdown menu items (Profile/Featured/Green). Also wanting to provide a bit of space between Hamburger Icon symbol and the Menu items.

See attached DropB link for screenshot showing same
https://www.dropbox.com/s/y6wpev5yfu7yi66/BA%20DropDown%20Ghosting%20jpg.jpg?dl=0

Access attached.

@Toufiq
How did you solve the problem of Rob the unknown code "F1 07"?
Thank you!

Hi Toufig

The CSS code additions + enabling font awesome has fixed all my known issues. Website is back even better than before, and I now have a working version HU 2.04 going forward. As I previously mentioned Pagemaker + HU has allowed me as an owner/operator to build and manage my own site - a site which relies on extensive slideshows and galleries, videos. Thanks again for all your support.
Rob

Hi Toufig
THX again. I would be pleased to do a write up.

Rob

See
https://extensions.joomla.org/extension/sp-page-builder/

Hi Toufiq,

For my part, the menu is no longer centered in the middle of the page. I use the template ENSURE.

Thank you for your help!

I likewise developed display problems on mobile devices when I upgraded to Helix 2. Had to roll back to 1.1.14 to fix it. (Fortunately, I had an old copy sitting on my computer's hard drive.)

However, this has felt concerning - to see an "update" create such negative results - apparently not just for me, but for many. Will this be addressed in the next update? Or are we stuck with 1.1.14 for the foreseable future - even as other Joomla updates etc emerge?

My issue was - on mobile, if anyone clicked the "waffle" menu icon, the icon collapsed in on itself, as if it was blown up, and then the whole screen just went to an unreadable blur, rather than a desired page. Not a real effective "upgrade."

Gratefu I stlll had 1.1.14 on file to fall back on for now - but hoping for a more effective, forward-thinking solution from JoomShaper. Any prospects of that any time soon?

@Carrie M Wrigley. You will need to go to template options then select one of the off-canvas menu style. That should fix the issue.

The problem is, in the older version they only have 1 off-canvas menu style. Now in the new version they have 3 styles to choose from. However, none are chosen by default after the update. Hence where the blurred screen came from. Because there's nothing in the setting for the off-canvas menu.

Hope this help.

I tried Elliott's fix, after updating to Helix 2.0.5. On my desktop, it looked like it worked at first - the phone and iPad display (on the computer) worked perfectly, and looked lovely - in all 3 off-canvas styles. (My favorite was the left align - really beautiful.)

However - when I pulled it up on my actual phone - again, no waffle icon - no way to access ANY of the menu items. So, sadly, I uploaded my old Helix 1.1.4 again - which fixed that problem, and restored the waffle icon and menu functionality. But again, leaves me with my original problem - and nervous about future updates.

Any other insights on this? I'd sure love to be able to use the updated version - as long as it doesn't disrupt core navigation functionality.