error when going options - Forum | JoomShaper
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error when going options

Asked by fabiana 5 years ago Last activity 5 years ago

Se ha producido un error.
0 Call to a member function getData() on bool
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When wanting to change the new code in page builder, when going to options it gives me an error.

I do not know how to add an image here I touch the image and it opens an http

10 replies

Muntasir Sakib Staff

Hello there,

Please share the screenshot of the exact problem you are facing so that we can understand the situation better. You can use this tool to upload the screenshot.

Thanks!

Muntasir Sakib Staff

Hello there,

Please check the credentials you gave and make sure those are correct. We cannot logging in with the given credentials.

Thanks!

fabiana Asked this

which country are you joining

fabiana Asked this

*Se ha producido un error.**
0 Call to a member function getData() on bool
/home2/diocesis/public_html/administrator/components/com_config/view/component/html.php:102
Call stack

Function Location

1 () JROOT/administrator/components/com_config/view/component/html.php:102
2 ConfigViewComponentHtml->addToolbar() JROOT/administrator/components/com_config/view/component/html.php:81
3 ConfigViewComponentHtml->render() JROOT/components/com_config/controller/display.php:114
4 ConfigControllerDisplay->execute() JROOT/administrator/components/com_config/config.php:31
5 require_once() JROOT/libraries/src/Component/ComponentHelper.php:402
6 Joomla\CMS\Component\ComponentHelper::executeComponent() JROOT/libraries/src/Component/ComponentHelper.php:377
7 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:101
8 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:159
9 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:225
10 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/index.php:51

you can access??

fabiana Asked this

hello, please help me, I need to solve this problem

Muntasir Sakib Staff

Hello there,

Apology for the delay.

You want to upgrade to the latest versions, that's what you wanna do?

Thanks in advance for the clarification.

fabiana Asked this

Exact but when entering options it gives me the error that I upload in the screenshot, I leave you the credentials and you can see it if you want

Muntasir Sakib Staff

Hello there,

Please download the latest version from here and install it manually. Hopefully it will solve your issue.

Thanks!

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