Template Options - Labels are Incorrect - Question | JoomShaper

Template Options - Labels are Incorrect

GT

Giles Taylor

Helix Framework 2 years ago

Hi

In the template options: /administrator/index.php?option=com_ajax&helix=ultimate&id=13

I have a bug with the helix language file. Although we've updated the language file from an 2.0.4 the labels still are incorrect. https://www.dropbox.com/s/lw0dc8nz5b99w60/Screenshot%202021-09-14%20at%2021.13.20.png?dl=0 https://www.dropbox.com/s/lzcqu73n43q7x1j/Screenshot%202021-09-14%20at%2021.11.54.png?dl=0

Any ideas?

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #33986

Hi there!

Thanks for your query.

Which template you are using, please?

If it is Helix Ultimate, would you please try to reinstall?

Clearing Joomla and browser cache is always important.

Best Regards

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GT
Giles Taylor
Accepted Answer
2 years ago #33991

It seems to affect modified templates do you know how we could update them? We've added <updateservers> <server type="extension" priority="1" name="shaper_helixultimate">https://www.joomshaper.com/updates/shaper-helixultimate.xml</server> </updateservers>

<languages>
    <language tag="en-GB">en-GB.tpl_shaper_helixultimate.ini</language>
</languages>

    To the templateDetails.xml file
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #34151

Hi,

Are you using the helix Ultimate template?

Then you can download the template pack only from the below link:

https://www.joomshaper.com/downloads/template/helixultimate

And install it through Extensions> manage> Install.

Best Regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #34160

Hi Giles,

your template name was renamed, it means that template language file must be renamed as well ! I guess you forgot about it.

TIP: try use this name: en-GB.voci.ini


All steps are described here: https://www.joomshaper.com/documentation/helix-framework/helixultimate/how-to-rename-helix-ultimate-template

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